Terms of service
Terms of Service
Last Updated: September 22, 2026
Welcome to Better Guides.
These Terms of Service (“Terms”) govern your access to and use of https://mybetterguides.com and the digital products, content, features and services offered through the website.
By visiting the website, creating an account, placing an order or using any Better Guides product or service, you agree to these Terms together with our Privacy Policy, Refund Policy, Digital Delivery Policy and any product-specific terms displayed at the time of purchase.
Better Guides operates an e-commerce business offering digital products.
1. About Better Guides
Better Guides provides digital products such as:
• Digital books and e-books
• Guides and handbooks
• Workbooks
• Templates
• Prompts
• Checklists
• Printable or downloadable resources
• Educational and informational digital content
Unless a product page specifically states otherwise, Better Guides does not sell or ship physical copies of these digital products.
2. Eligibility
You must be legally capable of entering into a binding agreement under applicable law.
If you are under the age of majority in your jurisdiction, purchases should be made by or with the involvement of a parent or legal guardian.
3. Product Information
We make reasonable efforts to describe our products accurately.
Product pages may include information such as:
• Contents
• File format
• Intended use
• Compatibility
• Number of pages
• Included files
• Download or access instructions
• Pricing
• Promotional offers
Before purchasing, you are responsible for reviewing the product description and confirming that the product meets your needs.
Minor differences in formatting, layout, screenshots, examples or presentation may occur as products are updated.
4. Educational and Informational Purpose
Better Guides products are designed for educational, informational and practical learning purposes.
Unless expressly stated otherwise, our content does not constitute professional:
• Legal advice
• Financial or investment advice
• Medical or healthcare advice
• Psychological or therapeutic advice
• Tax advice
• Professional certification
• Employment or business guarantees
You should seek an appropriately qualified professional where professional advice is required.
5. No Guaranteed Results
Better Guides does not guarantee any specific:
• Income
• Profit
• Side-hustle earnings
• Employment result
• Academic result
• Business growth
• Investment return
• Health outcome
• Productivity improvement
• Personal-development result
Results depend on many factors, including your circumstances, effort, experience, decisions and use of the material.
Any examples, scenarios, illustrations or case studies are provided for educational purposes and should not be interpreted as guaranteed outcomes.
6. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We may refuse, cancel or review an order where reasonably necessary, including in cases involving:
• Suspected fraud
• Unauthorized payment activity
• Technical errors
• Duplicate transactions
• Pricing errors
• Misuse of promotional offers
• Other legitimate security concerns
If we cancel an order after payment has been successfully collected, any refund due will be handled in accordance with our Refund Policy and applicable law.
7. Prices and Currency
Prices are displayed in the currency shown on the website or at checkout.
Our primary store currency may be Indian Rupees (INR), although payment providers, card issuers or international payment systems may display or process currency conversions.
Your bank, card issuer or payment provider may apply:
• Foreign-exchange conversion
• International transaction fees
• Taxes
• Other payment-related charges
These third-party charges are outside Better Guides’ control.
8. Payments
Payments may be processed by third-party payment providers.
Better Guides does not directly store complete payment-card details where those details are processed by authorized payment providers.
Payment approval may depend on:
• The payment provider
• Your bank
• Card issuer
• Fraud checks
• Transaction limits
• Authentication requirements
A payment attempt is not considered successfully completed until the relevant payment provider confirms the transaction.
9. Digital Delivery
Digital products may be delivered through one or more of the following methods:
• Download link
• Order confirmation page
• Email
• Customer account
• Another digital delivery method stated on the product page
Customers are responsible for providing a valid email address and maintaining access to that email account.
If you do not receive your product after successful payment, please check your spam or junk folders and contact Better Guides through our Contact page.
10. Download and Access
Access conditions may vary by product.
Some products may allow repeated downloads, while others may be subject to technical or access limitations.
You are responsible for:
• Downloading purchased files within a reasonable period
• Storing backup copies where appropriate
• Using compatible software or devices
• Protecting your account and download links from unauthorized use
We may take reasonable steps to prevent unauthorized sharing, abuse or redistribution.
11. Digital Product Licence
Unless the product page expressly states different licence terms, purchasing a Better Guides digital product gives you a limited, non-exclusive, non-transferable licence to use the product for your own personal learning or internal business use.
You do not acquire ownership of the underlying copyright or intellectual property.
You may not, unless expressly permitted:
• Resell the product
• Redistribute the original files
• Upload the files to public websites or file-sharing services
• Share purchased files with unauthorized third parties
• Reproduce the product for resale
• Claim Better Guides content as your own
• Remove copyright or ownership notices
• Commercially sublicense the product
Templates may include broader usage rights where specifically stated on the relevant product page.
Product-specific licence terms take priority over this general section where they differ.
12. Intellectual Property
Unless otherwise stated, Better Guides owns or lawfully uses the website content and original materials provided through the store, including:
• Text
• Digital publications
• Graphics
• Layouts
• Branding
• Logos
• Original templates
• Illustrations
• Downloadable resources
These materials may be protected by copyright, trademark and other intellectual-property laws.
Nothing in these Terms transfers ownership of Better Guides intellectual property to the customer.
13. AI-Related Content and Tools
Some Better Guides products may discuss artificial intelligence, automation, prompts or third-party AI tools.
AI platforms and their features may change over time.
Better Guides does not control third-party AI services and cannot guarantee that:
• A specific feature will remain available
• An interface will remain unchanged
• Generated outputs will always be accurate
• A prompt will produce identical results
• A third-party service will remain free or available
Users should independently review important AI-generated information before relying on it.
14. Third-Party Platforms and Services
Our website or products may refer to third-party platforms, software, payment providers, applications or websites.
Examples may include productivity software, AI tools, spreadsheet platforms and other services.
These third parties operate independently and may change their pricing, functionality, policies or availability.
Better Guides is not responsible for third-party services beyond obligations imposed by applicable law.
15. Refunds and Cancellations
Digital-product refunds and cancellations are governed by our Refund Policy.
Because digital products can be delivered and copied immediately, purchases are generally non-refundable after access or delivery, subject to:
• The exceptions stated in our Refund Policy
• Any mandatory consumer rights under applicable law
16. Promotions and Discounts
We may offer:
• Promotional pricing
• Discount codes
• Limited-time offers
• Bundled products
• Special campaigns
Unless otherwise stated:
• Promotions cannot be exchanged for cash
• Discounts may be subject to eligibility requirements
• Offers may be withdrawn or changed before purchase
• Misuse of promotional codes may result in cancellation
Once an order is completed, promotional pricing does not create additional refund rights beyond our Refund Policy and applicable law.
17. Accounts and Security
If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.
You must notify us if you reasonably believe your account has been compromised.
You may not:
• Access another customer's account
• Attempt to bypass security controls
• Misuse download systems
• Interfere with website operation
• Use automated systems to abuse store functionality
18. Acceptable Use
You agree not to use the website or Better Guides products for unlawful purposes.
You must not:
• Distribute malware
• Attempt unauthorized access
• Scrape protected content at unreasonable scale
• Interfere with website security
• Commit payment fraud
• Impersonate another person
• Infringe third-party rights
• Use Better Guides content in violation of its licence terms
19. Accuracy and Availability
We aim to keep website information accurate and services available.
However, we do not guarantee uninterrupted or error-free operation.
The website may occasionally experience:
• Maintenance
• Technical errors
• Payment-provider outages
• Platform outages
• Temporary download issues
• Service interruptions beyond our reasonable control
Where a technical issue affects a legitimate paid order, we will make reasonable efforts to assist the customer.
20. Limitation of Liability
To the maximum extent permitted by applicable law, Better Guides will not be liable for indirect, incidental, special or consequential losses arising solely from use of the website or digital products.
Nothing in these Terms excludes, restricts or limits liability or consumer rights that cannot legally be excluded under applicable law.
21. Privacy
Your use of the website is also governed by our Privacy Policy.
We may process personal information for purposes such as:
• Processing orders
• Providing digital products
• Communicating with customers
• Fraud prevention
• Customer support
• Analytics
• Marketing where permitted
Where processing relies on consent, customers may have rights to withdraw that consent in accordance with applicable law.
22. Changes to Products and Content
We may update digital products to:
• Correct errors
• Improve clarity
• Update information
• Reflect changes in technology
• Improve design or usability
Purchasing a product does not automatically guarantee access to every future edition, update or replacement version unless the product page expressly states otherwise.
23. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
• Our products
• Business practices
• Technology
• Legal requirements
• Website functionality
The latest version will be published on the website with the updated date.
Changes will apply prospectively to the extent required by applicable law.
24. Governing Law
These Terms are governed by the applicable laws of India.
Subject to applicable consumer-protection and jurisdiction rules, disputes will be handled by the competent courts or authorities having lawful jurisdiction in West Bengal, India.
Nothing in this section removes any statutory forum or remedy available to a consumer under applicable law.
25. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
26. Entire Agreement
These Terms, together with our:
• Privacy Policy
• Refund Policy
• Digital Delivery Policy
• Applicable product licence terms
• Product-specific conditions
constitute the terms governing your use of the Better Guides website and purchases, except where mandatory law provides otherwise.
27. Contact Us
For questions regarding these Terms, an order, payment or digital product, please contact us through the Better Guides Contact page.
Better Guides
Website: https://mybetterguides.com